Customer Shoutout for Danielle Mason!

This customer letter to Danielle, from CMA’s Honda of Winchester, commends her and her fellow associate’s exceptional efforts at the dealership!

“Danielle,

Thank you for taking time to contact me on January 10^th following a scheduled service for my 2023 Ridgeline at CMA’s Honda of Winchester. You and I talked extensively over the phone, and I tried my very best to express my sincere appreciation to everyone at CMA Honda. The experience I’ve had ever since I purchased the Ridgeline February 15, 2023, has been exceptional in every way, both vehicle and service at CMA Honda. I sincerely appreciate you taking the time to call me to discuss what concerns, comments, or suggestions I may have. I can honestly say I have absolutely no complaints at all and have been so impressed with everyone at CMA Honda ever since I purchased the vehicle. I have high regard for the salesperson who sold me the Ridgeline, the financing staff that facilitated ownership, the Parts Department, the Service Department, the Payment Center personnel, and now…YOU! Danielle, please extend my sincere thank you to Amy and Manny for taking such good care of me during my most recent visit. Thank you, Danielle, for having a sincere interest in your customer’s experiences at CMA Honda of Winchester.

Jerry”

Thank you to everyone who helped provide an uncommon level of CARE to Jerry! Your willingness to ENGAGE with your customers and go above and beyond mean more than you realize! Keep up the amazing work!