CODE4 in Action at CMA’s Williamsburg Ford!

Service Manager, Jesse Jones, is using CODE4 to highlight some of her store’s WINS by sharing positive customer reviews she’s received to her team! (see the reviews below)

Jesse also included a few key points for her team to focus on in order to elevate their customer’s experiences with them.

What a great way to engage with your associates and celebrate your wins together! It takes EVERY associate to achieve these standards and positive reviews, everyone’s ROLE is important and crucial to ensuring the best customer experience possible!