We want to give a massive shout-out to Ryan Serro for the incredible job he’s doing with his real-time customer responses. 👏 Ryan consistently goes above and beyond, delivering thoughtful, timely, and CARE-filled messages that connect with customers on a personal level.
Ryan’s approach is exactly the kind of customer engagement we aim for across CMA—one that builds trust, showcases empathy, and ensures every customer feels valued and heard. His dedication to delivering this high standard of communication sets a great example for all of us.
Keep up the amazing work, Ryan—you’re moving lives forward one meaningful message at a time!
(Check out a sample of Ryan’s fantastic efforts below!)

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