Scylar McCarter created a standout moment of customer care during a recent service visit. One of his regulars pulled in with his Subaru Outback, and Scylar already had the customer’s favorite drink—a Dirty Chai Latte—waiting for him. Knowing his preferences and anticipating his arrival made the customer feel truly seen and appreciated. He was thrilled by the gesture and impressed by the level of personal service. Skylar’s proactive approach and attention to detail highlight the kind of experience we strive to deliver every day. Way to go, Scylar!
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