A CMA WOW Moment at CMA’s Volvo Cars of Charlottesville!

This CMA WOW Moment comes from Elizabeth Centofante at CMA’s Volvo Cars of Charlottesville! 😊

“Today I had the joy of a sentimental delivery for one of my customers. Of course ALL deliveries are special but this one really touched me. She’s owned several Volvos and she shared with me that back when we were at the Ivy road location we put the vehicle inside the showroom and then the customer drove it out and it was a such a memorable experience. So today, instead of having it right outside I placed it inside the showroom. When she came in and saw she was moved to tears. And when she noticed the special spot for her beloved rescue dog she was moved even more so. I’m proud to be helping move lives forward with CMA’s Volvo Cars of Charlottesville!”

Thank you Elizabeth for taking the time to make this customer’s experience even more memorable and special! The little details you added show that you really listen to your customers and aim to provide an #UncommonLevelofCARE and personalized car buying experience! πŸš—πŸš—πŸš— Keep up the outstanding work #MovingLivesForward! πŸ₯³πŸŒŸ


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2 responses to “A CMA WOW Moment at CMA’s Volvo Cars of Charlottesville!”

  1. Chris Heinz Avatar
    Chris Heinz

    Wow, awesome care, Elizabeth! Making significant moments for customers takes a little extra time and attention, but I’m sure she will be talking about this uncommon level of service for years to come. And it’s just a loving way to treat another human being. Well done!

  2. Courtney Powell Avatar
    Courtney Powell

    Way to go Elizabeth, so happy to have you on the team at VOC!

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