Category: CARE Moments
-
CODE4 Moment at CMA’s CDJR of Lynchburg!
This CODE4 moment was sent in by Mark Hall from our Lynchburg market. One of our customers called their advisor, Brian Yatsko, and told him they were on the way to pick up their car, but were running late due to a childcare issue. They told Brian they would not be able to arrive to pick up their vehicle until…
-
Celebrating Our CODE4 CARE Moments: Recognizing Exceptional Service and Dedication During September! 📬
At CMA, our commitment to providing an Uncommon Level of Care shines through in our CODE4 CARE Moments. Every month, we’ll showcase a collage of thank you notes, celebrating our associates who go above and beyond. These notes reflect the dedication and passion of our team members who make a difference daily. From small gestures…
-
🌧️💙 CMA’s Charlottesville Dealerships Unite to Help Hurricane Helene Victims 💙🌧️
We’re proud to share that CMA’s Colonial Nissan, CMA’s Colonial Auto Center, and CMA’s Volvo Cars of Charlottesville came together to support the victims of the recent floods from Hurricane Helene in Asheville, NC. In addition to purchasing heaters, our dealerships made generous donations to help families in need. A special shoutout to one of…
-
CODE4 Moments at CMA’s Volvo Cars of Charlottesville!
At CMA, we believe in going the extra mile for our customers, and Todd Cadle, a Service Advisor at Volvo, is a shining example of what it means to be a CODE4 champion. Todd brings a special touch to the customer experience by buying little Volvo Hot Wheels cars to give to children when they…
-
CODE4 CARE Moment at CMA’s CDJR of Lynchburg!
We’d like to highlight the incredible dedication shown by CMA’s CDJR of Lynchburg Service Department this past Labor Day. While most were enjoying the holiday, the entire service team came into work to catch up and ensure their customers’ vehicles were back on the road as soon as possible! This is such a great example…
-
5-Star Google Review at CMA’s Rocky Mount Toyota!
Please take a look at this wonderful review about CMA’s Rocky Mount! Thank you to the Service Team for providing an Uncommon Level of Care to Jayde. Your compassion and empathy left a lasting impression on this customer! Thank you for living out CMA’s values daily!
-
Celebrating Our CODE4 CARE Moments: Recognizing Exceptional Service and Dedication During July!
At CMA, our commitment to providing an Uncommon Level of Care shines through in our CODE4 CARE Moments. Every month, we’ll showcase a collage of thank you notes, celebrating our associates who go above and beyond. These notes reflect the dedication and passion of our team members who make a difference daily. From small gestures…
-
Exceptional Service Experience at CMA’s Colonial Auto Center!
Please take a moment to review the following from a customer about his experience with Ka-Tari Brown, a Service Advisor at CMA’s Colonial Auto Center! “I just wanted to reach out and tell you about the outstanding service I had from Ka-Tari Brown. My 2021 GMC Sierra 2500 had multiple problems, the most…
-
CMA CARE Moment at CMA’s Valley CDJR!
Please take a moment to read this review left for CMA’s Valley CDJR! Thank you Allen and Zach for providing exceptional care to Aldrica! Your actions speak volumes to what CMA represents. We appreciate you upholding CMA’s values daily!
-
CODE4 in Action at CMA’s Williamsburg Ford!
Service Manager, Jesse Jones, is using CODE4 to highlight some of her store’s WINS by sharing positive customer reviews she’s received to her team! (see the reviews below) Jesse also included a few key points for her team to focus on in order to elevate their customer’s experiences with them. What a great way to…