Category: CARE Moments
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Exceptional Service from Mark Rogers and Jeanine Bayne at CMA’s Valley Volkswagen!
Below is a customer letter commending the outstanding service of Mark Rogers and Jeanine Bayne at Valley Volkswagen! “We have been customers at Valley VW for almost 10 years. We started at the service department, and we were so pleased we have bought and traded 3 cars over those years. Our sales person Mark Rogers has always…
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CMA CARE Moment: Jason Fleming
This CMA Care Moment recognizes Jason Fleming from CMA’s Hyundai of Lynchburg! Jason made this post on Facebook and we wanted to share it with our CMA family! “Kevin came to me yesterday and told me about a great customer he had that needed a little help. I reached out to her and she told…
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Customer Review for Subaru of Winchester’s Brad Ellmore!
Below is a customer email praising Brad Ellmore for his compassion and desire to help his customers: “I am a Subaru customer from Cumming, GA. We are driving back home from NY but ran into a major safety issue with our tires. I called your service center, Brad Ellmore picked up at the first ring,…
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Uncommon Level of Care: Nick Capuzzo
Beth Lucchesi wanted to give a shoutout Nick Capuzzo from Valley Honda! Beth had interviewed a potential candidate, Andre Morgan, who is a service customer at Valley Honda. During the course of the interview, she learned that Andre and his fiancé had purchased a vehicle from a competitor and were experiencing service challenges. They came…
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Valley Subaru Customer Shoutout!
This customer shoutout comes from Barbara Sickels: “I recently bought a 2023 Forester. Charles gave me a great offer on 2 used vehicles for trade. Frank spent his afternoon doing all the sales paperwork and then spent time setting up my phone and showing me the features of my new car! Even “my” mechanic, Joey, came…
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CMA’s CARE Moments: Mindy Williams
Mindy, from CMA’s Colonial Subaru, has been a star associate showcasing our values with customers on regular basis! Below are just a few highlights of Mindy’s uncommon level of care towards our customers! “One of Mindy’s customers had a pet donkey that passed away. Mindy sent her customer a BEAUTIFUL memorial picture lamp that says…
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CMA’s CARE Moments: Valley CDJR
Tim Hansbrough, from Valley CDJR, really stepped up being a team leader this month during adversity in the dealership, rallying the team, training, taking care of ones that were learning and just doing the little things that needed to be done. His wife Meghan also helped us cover the Augusta County fair booth most every…
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Attention CDJR of Martinsburg Associates!
If you are driven by success, thrive on challenges, and possess an unyielding commitment to excellence, then we have a perfect opportunity for you! CDJR of Martinsburg is looking for internal candidates for Sales Manager & Finance / Business Manager! Job Summary:CMA’s CDJR of Martinsburg is seeking an experienced General Sales Manager to join our team. In…
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CMA CARE Moments: Subaru of Winchester
Subaru of Winchester had a customer who’s tire light on and she was afraid to drive her Subaru Outback. Scott Bushman met her after hours, determined it was safe to drive, but she was still very concerned. Logan took a loaner vehicle to her on his way home and picked up hers. Scott came in early…
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Back to School Backpacks!
Members of the Richmond Philanthropy team, Kayla Sommers, Valerie Gerbasio, Taylor Johnson, and Jennie Lockett spent the afternoon helping pack backpacks for back to school for the Ask Childhood Cancer Foundation! They were able to make about 90 backpacks for the upcoming 2023-24 school year! What a great way to help students start off on…