Category: CARE Moments
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CMA CARE Moments: Taha Rafeeq and Ray Hatcher
Taha Rafeeq at Valley Honda and Ray Hatcher at Valley VW went above and beyond their duties by personally picking up the cars of ten customers each to bring them in for service. This exceptional level of service demonstrates their commitment to ensuring a seamless and convenient experience for our valued customers. Moreover, Ray’s dedication…
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CMA CARE Moments: Tim O’Barr
Tim O’Barr, one of our top salespersons at Hyundai of Winchester, referred Sawyer Hopkins to our store as a new salesperson. Tim provided valuable guidance and support, resulting in Sawyer’s impressive achievement of selling 15 cars in his first month. Sawyer, inspired by Tim’s success and influence, decided to change careers, and we are fortunate…
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CMA CARE Moments: Harry Drum
Harry Drum, from CMA’s Valley Subaru, demonstrated immense compassion and generosity when he noticed a Facebook post from an old high school friend who was seeking assistance with her van. Learning that she was disabled and struggling to get her vehicle back on the road, Harry took it upon himself to offer his support. Without…
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CMA CARE Moments: Dennis Smith
Last week, our Salesman Jory Smith, at Martinsburg Toyota, witnessed an act of extraordinary kindness and care by our service tech Dennis Smith. During his lunch break, Dennis noticed a couple struggling with a flat tire and immediately offered his help. He assured them he would return promptly and went back to the dealership to…
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CMA CARE Moments: Ashleigh Payne
Ashleigh Payne, a Sales Associate at Valley CDJR, faced challenges communicating with a deaf couple, but she didn’t let that deter her. Determined to provide better service and make them feel comfortable, she took it upon herself to learn some sign language overnight. The next day, when the couple returned, Ashleigh’s efforts paid off as…