Category: DO MORE
-
Hard Work Being Recognized in Staunton!
Here’s what a fellow owner had to say about Tyler Payne and Matt Monarez at CMA’s Valley Dealerships recon department: “I wanted to take a second and brag about a couple of guys down in our reconditioning department who have been doing a pretty great job lately. Tyler and Matt, who used to work in…
-
Employee Recognitions…Our Fave!
Chan Nesbit, CMA’s Colonial Auto Center, sent this email to Zach Hackett at CMA’s Valley CDJR and Tom Lincoln at CMA’s Colonial Auto Center. “Zach and Tom, Thanks for making us ALL look good. I just got the longest text in many years of texting with the Albemarle County Police’s fleet manager singing Tom’s praises.…
-
Five-Star Review for CMA’s Colonial Chevy!
“One of the top car companies of Richmond. Great experience, very friendly, will not try to sell. The are in Chester and we live in west end. So we went to local Chevy dealer on Broad. They added all kind of extra Dealer stuff on the new car. Well, CMA Colonial Chevrolet- Well Done. Keith…
-
A Shout-Out to our Controllers!
-
“We’d make the 2.5 hour drive to buy from them”
“I usually dread buying a new car because I hate the entire process. However, this was the most pleasant car buying experience we’ve ever had. The entire sales team here at CMA’s Valley Volkswagen was so courteous, professional, and helpful, that we’d absolutely make the 2.5 hour drive to buy from them in the future.…
-
“This is why we keep coming back”
Thank you to the service team as a whole, and the truly understanding manager, Jessie O’Neill. The leadership and ability to hear your customers through with an intent to make any issues right is appreciated. Let’s be honest…things happen. But the way you recovered the experience is why we continue to use ONLY CMA’s Colonial…
-
“A man of strong character.”
“It is seldom that you find a car salesman who is not only thoroughly knowledgeable about the cars he is selling, but even more so a man of strong character. Josh Smith at CMA’s Valley Subaru is that and more. Through the entire process from selecting our vehicle and additional packages/accessories to keeping us abreast…
-
Shout-Out for Mandy Housley!
Check out this amazing letter sent directly to Subaru’s President Tom Doll about a customer’s experience working with Mandy Housley, Service Manager at CMA’s Subaru of Winchester. Way to go, Mandy! Thank you for being an owner who just CARES more!
-
Meet our Google Responders Team!
Did you know that how we manage and respond to our customer reviews is just as important as the reviews themselves! Well, at CMA, we have 18 associates across all markets who are committed to making sure we reply to each and every review, both good and bad. This is our chance to show customers that we CARE about…
-
Caring More at CMA’s Honda of Lynchburg
Through the group effort of the team at CMA’s Honda of Lynchburg, they were able to raise $250 in gas cards for the new Homeless Shelter in Lynchburg – Roads to Recovery. Their mission is to help people find and sustain recovery from substance disorders, and to eliminate the stigma that prevents people from getting…