Category: CMA Owner Recognition
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A CMA WOW Moment at CMA’s Volvo Cars of Charlottesville!
This CMA WOW Moment comes from Elizabeth Centofante at CMA’s Volvo Cars of Charlottesville! 😊 “Today I had the joy of a sentimental delivery for one of my customers. Of course ALL deliveries are special but this one really touched me. She’s owned several Volvos and she shared with me that back when we were…
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CMA Owner Shoutout at CMA’s CAC!
This CMA shoutout comes from an associate who witnessed two other peers doing a random act of kindness for a fellow employee. “I don’t care what anyone says about CAC Service they are amazing people! Chan back in CAC Service is Queen Bee! Yesterday afternoon when the snow was coming down, Chan saw that a…
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CMA Shoutout to Darrell Kerby at CMA’s Hyundai of Winchester!
“Darrell Kerby has worked bell to bell in service for multiple days while Jason McDevitt has been out. Darrell did not complain and stepped up each time he needed him. In addition, he has taken on the responsibility of training a new Service Writer Assistant, during the same time period. Thank You Darrell!!!” Darrell, you…
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CMA Shoutout to Kagen Teets from CMA’s Toyota of Martinsburg!
“Kagen Teets, went above and beyond, dedicating 6 hours to personally deliver a car to a referral in Morgantown. His commitment to ensuring a flawless delivery experience for the customer truly sets him apart. Kudos to Kagen for exemplifying excellence and going the extra mile!” Thank you Kagen for delivering an uncommon level of care…
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CMA Shoutout to Eva Butler at CMA’s Colonial Subaru!
“Eva was driving home from work one evening and wanted to stop by 7-Eleven. When she got there, a person was trying to push his truck into the 7-Eleven out of the middle of the road. She put her hazard lights on in front of his truck and helped him push it out of the…
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Shoutout to Zach Hackett at CMA’s Valley CDJR!
This shoutout comes from a customer commending the exceptional service Zach Hackett provided him! “I would like to acknowledge the outstanding customer service provided by Mr. Zach Hackett of Valley CDJR Fleet Service. My truck had a number of recalls of which one had long lead time materials. I communicated with Mr. Hackett over six…
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Congratulations to Jennie Lockett on Being CMA’s 2023 Green Action Team Champion!
A sincere thank you to all our Green Action Team members who worked very hard this past year to make an impact as we worked diligently together to lessen our carbon footprint and be leaders in sustainability. EXCITING NEWS! Last spring, we announced a friendly competition to the green team members where each would have…
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CMA’s Valley Dealerships Honor Mr. Loving!
Mr. Loving, a lot porter for CMA’s Valley Nissan and Subaru, was presented with the Making A Difference Award and celebrated with a luncheon yesterday! Mr. Loving shows up rain or shine, is always the first one in, and never hesitates to help. He keeps the dealerships clean and has been known to tell a…
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CMA Owner Shoutout for Darrel Kerby at CMA’s Hyundai of Winchester!
A fellow Owner wanted to shoutout and recognize Darrel Kerby for his uncommon level of care at CMA’s Hyundai of Winchester recently! “We had an older customer drive in with their low tire pressure light on in her 2022 Hyundai Sonata. Darrel Kerby stopped what he was doing, had the customer pull up the car…
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CMA Owner Recognition at CMA’s Toyota of Martinsburg
This CMA Owner recognition is for Anthony Nilon at CMA’s Toyota of Martinsburg! “Anthony, a standout member of our Service Department, demonstrated exceptional commitment to customer satisfaction earlier this month in November. A customer visited our dealership with an issue regarding his Cadillac, and Anthony not only arranged a shuttle to transport the gentleman home…