Category: CODE4
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Uncommon Care Has Become Common at CMA’s Williamsburg Ford!
Please take a moment to read how CMA’s Williamsburg Ford is embracing their commitment to living out our CODE4 values daily! Jesse Jones, Fixed Operations Director at CMA’s Williamsburg Ford, shared a fantastic update to her team about their increase in perfect OEM survey scores! We do a consistent job taking CARE of our guests,…
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Shoutout to Mark Guiterrez for Stepping Up in a Time of Need! 🙌
We want to take a moment to recognize Mark Guiterrez, from CMA’s Colonial Subaru, for his incredible act of kindness and quick thinking! While walking back from lunch, Mark witnessed an accident right in front of the dealership. Without hesitation, he jumped into action to help the driver, who had a gash on his head…
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Customer Shoutout to Wayne Barr at CMA’s Honda of Winchester!
Please take a moment to read this customer review left for Wayne Barr at CMA’s Honda of Winchester! What a great review! Thank you, Wayne, for going above and beyond for your customers and showcasing CMA’s values! Keep up the outstanding work!
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Celebrating Our CODE4 CARE Moments: Recognizing Exceptional Service and Dedication During November! 📬
At CMA, our dedication to delivering an Uncommon Level of Care is reflected in our CODE4 CARE Moments. Each month, we’ll feature a collage of thank-you notes, celebrating the associates who consistently go above and beyond. These notes highlight the passion and commitment of our team members who make a difference every day. Whether it’s…
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Uncommon CARE Happening at CMA’s Subaru of Winchester!
Please take a moment to read how our CMA family at Subaru of Winchester are embracing and living out our CODE4 values! Klarisa received a call from a customer traveling from North Carolina to New Jersey, experiencing car troubles. Their vehicle had shut off while driving on I-81. She quickly arranged for an Enterprise rental…
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Shining a Spotlight on Ryan Serro in Our Lynchburg Market! 🌟
We want to give a massive shout-out to Ryan Serro for the incredible job he’s doing with his real-time customer responses. 👏 Ryan consistently goes above and beyond, delivering thoughtful, timely, and CARE-filled messages that connect with customers on a personal level. Ryan’s approach is exactly the kind of customer engagement we aim for across…
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CODE4 Moment at CMA’s CDJR of Lynchburg!
This CODE4 moment was sent in by Mark Hall from our Lynchburg market. One of our customers called their advisor, Brian Yatsko, and told him they were on the way to pick up their car, but were running late due to a childcare issue. They told Brian they would not be able to arrive to pick up their vehicle until…
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CODE4 Takeover at CMA’s Valley Volkswagen!
Jeanine Bayne, our Service Manager at CMA’s Valley VW, has been spreading some well-deserved recognition! 🙌 Over the past month, she’s been awarding tokens to her service team for their incredible CODE4 efforts. And now, she’s topped it off with Amazon gift cards for a few standout team members! 🎉 Way to celebrate teamwork and…