Category: Customer Review

  • Customer Praise for Amy Hoover!

    Customer Praise for Amy Hoover!

    Please take a moment to read the wonderful email that was written to CMA’s Honda of Winchester’s General Manager, praising Amy Hoover for her Uncommon CARE! “Good Morning Darin, I’ve been meaning to write this email for a very long time. We’ve been a Honda only family since 2004. We just purchased our ninth Honda…

  • Customer Letter Shouting Out CMA’s Colonial Honda!

    Customer Letter Shouting Out CMA’s Colonial Honda!

    Please take a moment to read this thoughtful letter recognizing Caryn Rogers, Jennie Lockett, Crystal Downs, and Tory Gilbert for their outstanding efforts in assisting customer James McNeer with his recent car-buying experience. Their dedication, attention to detail, and genuine care truly made a lasting impact. This kind of service is what sets us apart…

  • Uncommon Care Has Become Common at CMA’s Williamsburg Ford!

    Uncommon Care Has Become Common at CMA’s Williamsburg Ford!

    Please take a moment to read how CMA’s Williamsburg Ford is embracing their commitment to living out our CODE4 values daily! Jesse Jones, Fixed Operations Director at CMA’s Williamsburg Ford, shared a fantastic update to her team about their increase in perfect OEM survey scores! We do a consistent job taking CARE of our guests,…

  • Customer Shoutout to Wayne Barr at CMA’s Honda of Winchester!

    Customer Shoutout to Wayne Barr at CMA’s Honda of Winchester!

    Please take a moment to read this customer review left for Wayne Barr at CMA’s Honda of Winchester! What a great review! Thank you, Wayne, for going above and beyond for your customers and showcasing CMA’s values! Keep up the outstanding work!

  • CODE4 in Action at CMA’s Williamsburg Ford!

    CODE4 in Action at CMA’s Williamsburg Ford!

    Service Manager, Jesse Jones, is using CODE4 to highlight some of her store’s WINS by sharing positive customer reviews she’s received to her team! (see the reviews below) Jesse also included a few key points for her team to focus on in order to elevate their customer’s experiences with them. What a great way to…

  • 5-Star Customer Reviews for CMA’s Colonial Honda!

    5-Star Customer Reviews for CMA’s Colonial Honda!

    Check out these 5-star reviews about the service department at CMA’s Colonial Honda! Thank you Mark and Faith for delivering exceptional customer service! Keep up the great work! #OwnersJustCAREMore #CMAPROUD

  • Customer Shoutout to CMA’s Steve Mullen!

    Customer Shoutout to CMA’s Steve Mullen!

    Take a look at this customer letter to Liza about Steve Mullen at CMA’s Williamsburg Ford! Shoutout to Steve for his consistently great customer service! “Liza, Just wanted to drop a note to say you have a great employee, Steve Mullen. I have been a customer for 18 years and have purchased a little over…

  • Customer Note to CMA’S Elizabeth Centofante!

    Customer Note to CMA’S Elizabeth Centofante!

    Take a look at the kind words below to Elizabeth from one of her customers! “Elizabeth, We wanted to express an enormous thank you for everything you did to make our Volvo purchase an amazing adventure! You and your team were phenomenal in ALL WAYS – it was truly the most joyful experience with a…

  • A 5-Star Google Review at Colonial Nissan!

    A 5-Star Google Review at Colonial Nissan!

    This Google Review was left by a customer, praising salesman Quinton Laughon-Worrell on his genuine demeanor and vast knowledge about EVs! “Quinton is just terrific. He’s their EV Specialist, and he knows everything. We leased a 2020 LEAF for years and recently exchanged it for a 2024. He guided us through the whole process, walking…

  • 5-Star Google Reviews for Mark and Faith at CMA’s Colonial Honda’s Service Department!

    5-Star Google Reviews for Mark and Faith at CMA’s Colonial Honda’s Service Department!

    Congrats to Mark and Faith on their 5-Star Google Rating customer reviews! Your customers see the hard work and effort you put into making their experiences smooth and easy in the service department at CMA’s Colonial Honda! #OwnersJustCAREMore