Category: Lending Library – Book Teasers

Are you tired of feeling like you’re not in control of your success at work? Do you want to learn how to take Ownership of your results and achieve your goals? If so, then you need to read Extreme Ownership. In this book, former Navy SEALs Jocko Willink and Leif Babin share the leadership principles they used to…

Start with Why, by Simon Sinek, might be a quick read but packs a valuable punch. It can help you connect with customers on a deeper level, be more persuasive in your sales pitches, improve your customer service skills, and create a more positive and productive work environment.  If you’re looking for a way to…

The automotive industry is facing unprecedented challenges. The rise of electric vehicles, self-driving cars, and ride-sharing are all disrupting the status quo. But one thing that remains constant is the importance of a growth mindset. In Mindset, Carol Dweck shows how a growth mindset can help you succeed in any field, including the automotive industry. She…

At the dealership, we use all sorts of ways to help our customers create the habit of getting regular oil changes to keep their vehicles operating at optimal performance. We do this by offering text or email reminders, stickers on the windshield, points, or even discounts in addition to the programmed dashboard reminders.   Are you…