Francois Martin, a CMA customer, reached out to Liza personally to tell her about the wonderful experience he had while working with Jhony Ruano.
“Hi Liza, I talked to Ken Seal (always such a nice guy and sharp) and Jhony Ruano regarding having a trailer hitch installed on my Pilot. Jhony was welcoming, clear, set right expectations and very courteous. I felt these two gentlemen represented well what is superior customer care.”
Thank you Ken and Jhony for delivering an exceptional customer experience and for ensuring the customer was taken care of! Keep up the outstanding work!
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