Customer Letter to Liza about Toyota of Martinsburg!

The following letter was sent to Liza regarding their experience at CMA’s Toyota of Martinsburg.

“Hello Liza,

Yesterday, I visited your Toyota Service Department in Martinsburg, WV with my 2019 Toyota Highlander for a diagnostic evaluation. I was very impressed with the service I received and the facility. The people and structures were clean, neat and the service was excellent…especially from Tristan Facello (service advisor) and Josh Nelson (service manager). The lounge area was well thought out – there were comfortable sofas, tables for people working on laptops, etc., a children’s playroom, plus, a coffee bar with fresh popcorn.

Thank you for providing true customer service,

Kay Hallett”

CMA’s Toyota of Martinsburg, you continue to provide your customers with the best services possible! We are proud to have so many associates who go above and beyond to put CMA’s best foot forward when it comes to our customers!


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