Customer Note to CMA’s Volvo of Charlottesville!

Please take a moment to read this wonderful note sent in by a customer to Brian Pugh, Service Manager, at CMA’s Volvo of Charlottesville!

“Brian,

I wish to let you know how appreciative I am for your assistance yesterday. In general, my request was honored (i.e. putting the sun shield in place) and explaining the car issues clearly (i.e. how the battery works)! But then you went the extra mile to sort through the payment issue. Thank you. Also, I would like to express my appreciation to the other man at the check-out desk. He was very helpful too.

Sincerely,

Denise Sirotta”

Thank you, Brian, for going the extra mile for your customers! You and your team continue to provide exceptional service and we are proud to have associates like you!