Below is a blog post inspired by the excellent service the writer received at CMA’s Williamsburg Ford and from Service Advisor David Brown. These customers were from out of town and looked at online reviews to select a service center. They also sought word-of-mouth advice from locals. This is an incredible example of how good…

Friday, February 4th, CMA hosted 22 students and 5 chaperones for the very first CMA Day for ACE. ACE is the Advanced Career Education Center and this division works with students throughout Henrico county. The students in attendance were all 2nd year Auto Shop students that are eligible to work part-time the remainder of the…

A fellow CMA owner shared this great story of James Bayne jumping in when he was needed! James had to change hats from appraising used cars to turning wrenches when our VW technician had to go out for surgery. Thanks you, James, for proving Owners Just Do More by offering to step up and fill…

Shawn Sheffler, Service Advisor at CMA’s Subaru of Winchester, was recognized in a Subaru Love Promise moment: A family was traveling from Texas to NYC when their vehicle broke down in Winchester. It needed a replacement engine. Shawn showed empathy, respected their time, and walked them through their options from the repair process to buying…

On Friday, CMA’s Colonial Subaru presented the ASK Childhood Cancer Foundation a check in the amount of $13,325! We were able to reach this goal by donating $25 from each new car the dealership sold throughout 2021. This means every time we moved a life forward by finding that perfect new Subaru for someone, we…

CMA is committed to ongoing training for all associates. We do this for the tools we use, the certifications we need, and for improving our knowledge and skills. On the first Wednesday of each month, we encourage everyone to join us on our Moving Lives Forward training zooms with Danelle Delgado and Glenn Lundy. Since…

CMA’s Mission to Move Lives Forward includes the mission to move the lives forward in our community In 2022 we are preparing our philanthropy calendar to include four key focuses 1st Quarter – Education (to include giving back to local children in our community in various ways) 2nd Quarter – Food Bank  (collecting food donations)…

For the last five years, CMA has selected our top associates to be honored as  Myers’ Flyers. This award is not only determined by the number of cars sold or hours per RO, but also by customer satisfaction scores, year-over-year improvement, and doing everything that is worthy of our #OwnersJustDoMore mantra. It is not an…

Hello All, We are constantly looking for ways to fortify our email delivery system in order to prevent phishing emails and other spam from entering our environment, which could potentially leave us vulnerable to a cyber-attack.  A new product that we are going to implement, Proofpoint, will help us limit these vulnerabilities.  Proofpoint is an…