Please take a moment to read how CMA’s Williamsburg Ford is embracing their commitment to living out our CODE4 values daily! Jesse Jones, Fixed Operations Director at CMA’s Williamsburg Ford, shared a fantastic update to her team about their increase in perfect OEM survey scores!
We do a consistent job taking CARE of our guests, we have opportunities and room to improve, however this past Friday and over the weekend we had 9 OEM Surveys results reflect perfect scores! Outstanding! Many customers left detailed comments about their stellar experiences. Shout out to Stu who managed to get all 3 Sales surveys in 2 days with perfect scores! An uncommon level of care has become common for Williamsburg Ford and I am proud to work with a Team that takes care of people first!
Congratulations, Stu, on achieving perfect scores on your customer surveys! 🙌 Your dedication and commitment to going the extra mile to ensure every customer feels valued and cared for is truly inspiring. Thank you for being such a great example of what it means to live out our values every day. Keep up the amazing work! 💪
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